A business should proceed with caution when analyzing its Oracle licensing status, especially if it receives an inquiry from Oracle requesting that it complete an Oracle Server Worksheet.
Before responding to an Oracle inquiry, it is important to identify a mutually agreeable framework for the response. Work with Oracle to ensure that you know how the audit materials will be used and what Oracle expects to see in your response. Many companies have older versions of Oracle products installed and in use in their organizations. It is important to determine which version of Oracle’s license agreement will apply to any licensing analysis before providing information to Oracle.
Make sure that you are not jeopardizing your legal position before you submit a response. In many instances, your Oracle license agreement may contain a provision purporting to give Oracle the right to audit your installations and usage. Understanding your legal obligations and limiting the scope of the audit can be critical to a prompt, reasonable resolution. It can be difficult to know how to appropriately complete an Oracle Server Worksheet or otherwise respond to an Oracle inquiry.
Scott & Scott’s experienced attorneys can help your company navigate Oracle’s license management and audit processes. We can interpret your existing license agreements, help you complete an Oracle Server Worksheet, make compliance recommendations, and assist you with resolving licensing disputes.
Oracle Audit Blogs
Oracle Audit FAQ's
A: Oracle’s Software License and Services Agreement (SLSA) & Oracle’s License and Services Agreement (OLSA) contain clauses that allow Oracle to audit a customer’s use of Oracle products.
A: An Oracle Server Worksheet (OSW) is a spreadsheet that Oracle or its auditors send at the beginning of an audit to collect information about customers’ use of Oracle products. It contains requests for names of products, descriptions of the hardware environment, and number of users.
A: Oracle will continue to escalate the matter internally. Oracle may threaten to terminate the customer’s licenses for breach of the OLSA or SLSA.
A: Oracle’s license management team may conduct the audit or may decide to work with an outside accounting firm to conduct the audit.